Your privacy matters
We only collect the information needed to:
- Create and manage your account
- Arrange ticket purchases
- Provide customer support
- Meet legal and compliance requirements
1. Introduction
This Privacy Policy explains how Luminia S.R.L. ("Luminia," "we," "us") collects, uses, stores, and protects personal data when you use https://lottomundi.com and the services provided through it (the "Services").
We are committed to handling personal data lawfully, transparently, and securely.
2. Information We Collect
We may collect the following categories of personal data:
- Identity Data: name, date of birth
- Contact Data: email address
- Account Data: login credentials, account preferences
- Transaction Data: service orders, payment references
- Verification Data: identity documents where required for prize claims
- Technical Data: IP address, device data, browser type, usage logs
3. How We Use Your Information
We use personal data to operate the Services, process requests, provide support, protect accounts, and comply with legal obligations.